Privacy Policy – Grace & Chloe Gold Coast

Grace & Chloe Gold Coast is committed to protecting the personal data of our customers. This Privacy Policy outlines how we collect, use and secure your personal information. By using our services, you consent to the practices described in this policy.

1. Collection of Personal Data

Grace & Chloe Gold Coast collects various types of personal data to provide an optimal shopping experience. This data may include:

• Full name

• Email address

• Payment and billing information

• Shipping address

• Order history

2. Use of Personal Data

The collected personal data is used for the following purposes:

• Processing and shipping orders

• Managing payments and preventing fraud

• Communicating with customers regarding their orders and our products

• Improving our customer service and responding to enquiries

• Sending information about new products, promotions and events (with customer consent)

3. Sharing of Personal Data

Grace & Chloe Gold Coast does not sell or rent personal data. We may share personal data with third parties in the following circumstances:

• With service providers who assist with payment processing, order fulfilment and shipping

• When required by law or to fulfil legal obligations

• To protect the rights, property or safety of Grace & Chloe Gold Coast, our customers or the public

4. Data Security

Grace & Chloe Gold Coast implements appropriate security measures to protect personal data from unauthorised access, alteration, disclosure or destruction. These measures include:

• Using secure technology for payment transactions

• Limiting access to personal data to employees, partners and service providers who require the information to provide our services

5. Data Retention

Grace & Chloe Gold Coast retains personal data for as long as necessary to fulfil the purposes for which it was collected, including applicable legal, accounting and reporting requirements.

6. Customer Rights

Customers may have specific rights under applicable privacy and data protection laws in relation to their personal information, including:

• Right of Access: Customers can request access to personal data held by Grace & Chloe Gold Coast.

• Right to Rectification: Customers can request corrections to inaccurate or incomplete personal data.

• Right to Erasure: Where applicable, customers may request deletion of their personal data, subject to legal and regulatory retention requirements.

• Right to Withdraw Consent: Where processing is based on consent, customers may withdraw their consent.

7. Cookies and Similar Technologies

Grace & Chloe Gold Coast uses cookies and similar technologies to enhance the customer experience on our website. Cookies may allow us to remember customer preferences and understand how our website is used.

Customers can configure their browser settings to decline certain cookies, although doing so may affect some website functionality.

8. Changes to the Privacy Policy

Grace & Chloe Gold Coast may periodically update this Privacy Policy. Any changes will be posted on this page. Customers are encouraged to review this page regularly to stay informed about any updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us at:

Email: info@gracechloegoldcoast.com

Grace & Chloe Gold Coast is committed to safeguarding your privacy and responsibly processing your personal information in a secure manner.