Shipping Policy – Grace & Chloe Gold Coast

Grace & Chloe Gold Coast is committed to providing all customers with fast and reliable shipping. This shipping policy outlines delivery times, costs and procedures to ensure the best shopping experience possible.

Delivery Time

Grace & Chloe Gold Coast strives to ship all orders within 24–48 hours of order confirmation. Once shipped, orders typically arrive within 5–14 business days. Delivery times may vary due to factors such as weather conditions, peak seasons and customs procedures.

Free Shipping

Grace & Chloe Gold Coast proudly offers free shipping. Regardless of the order value or location, you will receive free shipping. This is part of our commitment to making your shopping experience as smooth and enjoyable as possible.

Shipping Method

All orders placed with Grace & Chloe Gold Coast are shipped directly from our supplier. This approach allows us to streamline the order fulfilment process and ensure that our customers receive their products as quickly as possible. It also enables us to maintain quality control on the items we offer.

Order Processing

After placing an order, you will receive a confirmation email. Grace & Chloe Gold Coast processes and ships orders within 24–48 hours. Once shipped, you will receive an email with shipping confirmation and a tracking number so you can follow your package until delivery.

Order Tracking

Grace & Chloe Gold Coast provides a tracking number for all shipped orders. You will receive this number via email once your order is dispatched. This number allows you to follow the progress of your shipment through the relevant courier's tracking service.

Questions and Customer Service

If you have any questions regarding your order or our shipping policy, please contact our customer service team at info@gracechloegoldcoast.com. Our dedicated team is ready to assist you and respond to your enquiries as quickly as possible.

Restrictions and Exceptions

Although we strive to meet the estimated delivery times, certain factors beyond our control may cause delays. Grace & Chloe Gold Coast is not responsible for delays resulting from customs procedures, weather disruptions, courier delays or other unforeseen circumstances. We appreciate your understanding and patience in these situations.

Summary

Grace & Chloe Gold Coast is committed to providing an exceptional online shopping experience with fast and reliable shipping. By following our shipping policy, we aim to ensure that every customer receives their products as quickly as possible while maintaining a high level of satisfaction.

For additional information, please contact us at info@gracechloegoldcoast.com.